We collect and process your data when you simply use the Data Act Portal website without being logged in (I.), when you are registered and logged in to the Data Act Portal (II.), when you contact our support team (III.), or when you exercise your rights as a data subject (IV.).
I. Website (visitors)
When you visit the website without logging in, we collect the technical data necessary for the secure provision of the website (see the table below in section C. for this purpose), and also uses cookies on our website. For more information about our cookies, please refer to section D.
II. Data Act Portal (users)
To log in to the Data Act Portal website and use it effectively, you need an account as a customer of the respective group brand (e.g., a Volkswagen ID) as a sign-on solution. In this context, you have the following options for successfully logging in with this account:
· You already have an account as a customer of the respective brand and log in to the Data Act Portal of VW GIS AG with this account data; or
· You create a new account as a customer of the respective brand. You can then log in to the Data Act Portal with these access data.
We process your login data to enable you to access the Data Act Portal. For more information about the cookies used during your visit to our website, please refer to Section D. With regard to the creation, use, and management of your account with the respective group brand, this group brand acts as an independent, separate controller within the meaning of the GDPR. You can obtain data privacy information about your account from the respective group brand with which you have your account.
III. Contacting our support team
If you contact us regarding the website (see I. above) or the Data Act Portal (see II. above) (by telephone, email, or contact form), we will use the contact details provided by you to assist you with your request, forward the information provided to the relevant departments where necessary, and document the proper handling of your request (see the table below in Section C. for this purpose).
IV. Contacting us to exercise your rights as a data subject
If you exercise your rights as a data subject, we will process the data necessary to fulfill your request and document the process (see the table below in Section C. for this purpose).
C. How do we process your data?
The data we process falls into the following categories:
· Website data, such as your IP address, the name of your Internet service provider, the operating system and browser you are using, and your browser language;
· Location data, such as general location data (e.g., city/state and/or postal code associated with your IP address).
· Identification data (if you contact us regarding the Data Act Portal), such as your first name and last name;
· Necessary login details for your account or account with a group brand for successful access to the Data Act Portal;
· Contact details (if you contact us regarding support requests or register your company as a potential data supplier or customer), such as your email address, telephone number, and address (including postal code, city, state, country), job title.
· Message details, i.e., data contained in messages you send to us, such as the area to which your message relates and the content of your message;
· You are generally not required to provide us with your personal data. However, in order to enable and facilitate your access to the website and the functions offered via the website or the Data Act Portal, we require certain personal data (e.g., contact details if you contact us, as we will otherwise be unable to respond to you). If you do not provide this personal data, we may not be able to provide you with all the features available on the website (e.g., contacting us). Without registering for a group brand account, you cannot log in to the Data Act Portal.
As indicated in the table below, we also store website data, including log files, for the purpose of detecting malfunctions and ensuring the security of the website, the Data Hub, and our systems.