We are currently experiencing a sporadic issue affecting a small number of users. In some cases, downloaded data files may contain the message "No Content Found" instead of the requested data.
Our team is actively working on a resolution. Affected users will be notified as soon as the issue has been resolved.
Providing the EU Data Act Portal on behalf of Volkswagen Group Brands:
The EU Data Act is a legislation that regulates access to data generated from connected products, such as vehicles.
Additionally, users can share their data with other companies (third parties), e.g., as part of the digital economy allowing personalized offers, such as vehicle specific insurance tariffs.
The following features are supported by the EU Data Act Portal:
The Volkswagen Group Brands offer several vehicle models equipped with connectivity capabilities. This connectivity allows to enhance and improve the vehicle’s current and future functionalities. Users may also receive vehicle-related information on mobile devices through specific applications. Additionally, users may manage vehicle functionalities via these applications.
The data catalog offers an overview of the data gathered from vehicles. This data is organized into clusters, with each cluster comprising of multiple data points.
The EU Data Act Portal is available for the following Volkswagen Group Brands
Volkswagen Group Info Services AG focuses on making Volkswagen Group’s data available to external data recipients. Volkswagen Group Info Services AG acts as data processor on behalf of the Volkswagen Group Brands regarding data provisioning to users and third parties.
You can request access to your data via the EU Data Act portal or by contacting our support team. Please note that identity verification may be required before your data can be provided.
EU Data Act relevant data is generally only gathered, if you have a Volkswagen Group Brand account. Therefore, you can only receive data in case you have such an account.
In accordance with the EU Data Act, users are generally entitled to access their vehicle data free of charge.
