Private Customer

      Scheduled maintenance

      To further enhance platform stability and security, we will carry out scheduled maintenance beginning in the morning of 22 September 2026.

      During this period, the portal is expected to be unavailable for approximately 24 hours while essential security and stabilization measures are being implemented.

      Important Information

      Download available data packages before 22 September.

      If you are currently expecting data packages or have data packages available for download, we strongly recommend downloading them before the maintenance window begins.

      Data packages cannot be distributed via email.

      Due to GDPR requirements, data packages cannot be sent or distributed via email.

      Non-expired data packages will remain available.

      Data packages with an expiration date beyond the maintenance window will remain available for download once the portal is back online.

      If you have any questions, please contact us at euda-support@cariad.technology.

      Thank you for your understanding.

      Volkswagen Group Info Services

      Providing the EU Data Act Portal on behalf of Volkswagen Group Brands:

      • Volkswagen
      • Volkswagen commercial vehicles
      • Skoda
      • Seat
      • Cupra
      • AUDI
      • BENTLEY
      • MAN
      • ELLI

      EU Data Act

      Access your data

      The EU Data Act is a legislation that regulates access to data generated from connected products, such as vehicles.

      Additionally, users can share their data with other companies (third parties), e.g., as part of the digital economy allowing personalized offers, such as vehicle specific insurance tariffs.

      Long-exposure photo of a highway at dusk with light trails from vehicles, surrounded by trees and a vibrant sky.
      Know more

      Platform features

      What you’ll find in this platform

      The following features are supported by the EU Data Act Portal:

      Vehicle connectivity

      From vehicles, to brands, to you

      The Volkswagen Group Brands offer several vehicle models equipped with connectivity capabilities. This connectivity allows to enhance and improve the vehicle’s current and future functionalities. Users may also receive vehicle-related information on mobile devices through specific applications. Additionally, users may manage vehicle functionalities via these applications.

      A car, a person, and a cloud are connected by arrows, showing data exchange between them.

      Data Clusters

      Data overview

      The data catalog offers an overview of the data gathered from vehicles. This data is organized into clusters, with each cluster comprising of multiple data points.

      Digital network visualization with interconnected white nodes and lines on a dark background, representing data clusters or neural connections.
      Data Clusters

      Volkswagen Brands

      Volkswagen Group Brands

      The EU Data Act Portal is available for the following Volkswagen Group Brands

      • Volkswagen Commercial Vehicles
      • Volkswagen Passenger Cars
      • Seat
      • Cupra
      • Škoda
      • Audi
      • MAN
      • Bentley
      • Elli

      A service provided by Volkswagen Group Info Services AG

      Volkswagen Group Info Services AG focuses on making Volkswagen Group’s data available to external data recipients. Volkswagen Group Info Services AG acts as data processor on behalf of the Volkswagen Group Brands regarding data provisioning to users and third parties.

      FAQ

      You can request access to your data via the EU Data Act portal or by contacting our support team. Please note that identity verification may be required before your data can be provided.

      EU Data Act relevant data is generally only gathered, if you have a Volkswagen Group Brand account. Therefore, you can only receive data in case you have such an account.

      In accordance with the EU Data Act, users are generally entitled to access their vehicle data free of charge.

      Go to FAQ Page