CONNECTED PRODUCTS
Volkswagen AG
Volkswagen Commercial Vehicles
Seat / Cupra
Audi
Skoda
Bentley
MAN
Volkswagen AG
Volkswagen Commercial Vehicles
Seat / Cupra
Audi
Skoda
Bentley
MAN
Volkswagen AG
Volkswagen Commercial Vehicles
Seat / Cupra
Audi
Skoda
Bentley
MAN
Charging products & services
Charging products & services
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg
E-Mail: kundenbetreuung@volkswagen.de
Tel.: +49 800 – 86 55 79 24 36
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg
E-Mail: kundenbetreuung@volkswagen.de
Tel.: +49 800 – 86 55 79 24 36
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
SEAT, S.A.
Autovía A-2, Km 585 – 08760 Martorell (Barcelona)
customercare@seat.es / customercare@cupraofficial.com
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
AUDI AG
Auto-Union-Str. 1
85057 Ingolstadt
Deutschland
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
Škoda Auto a.s
tř. Václava Klementa 869, Mladá Boleslav II, 293 01 Mladá Boleslav
E-mail: infoline@skoda-auto.cz
Tel.: +420 236 090 002
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
Bentley Motors Limited
Pyms Lane, Crewe, Cheshire, CW1 3PL, England
Email: contactbentley@contact.bentleymotors.com
Tel.: +44 (0) 1270 653 653
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Our vehicles are considered as “connected products” as defined by the EU Data Act. They are developed and produced on different platforms and therefore cover a variety of data collection options. Any vehicle has control units, storage and in most recent cases mobile communication units. So, data may not only be stored on board, but also may be transferred via mobile connections or other transfer methods. Examples of such data are status data (e.g. vehicle lock status, window status, fuel status), usage data (steering, vehicle functions, acceleration, gear rate, use of brakes, lighting), climate (heating, climate) and other functions. Any storage of data or transfer may be limited by various factors such as storage and/or mobile data capacity.
General note: Due to variety of our vehicle types with various configuration options a detailed description for each individual vehicle is not feasible. In order to meet the requirements to provide a transparent and easy to understand information we provide information on a generic basis.
Different vehicles can generate various types of data depending on factors such as vehicle model, production date, configuration, country of operation, and user settings. The data is generated typically in technical machine-readable formats such as JSON, XMLs, Protobufs and others. Further information can be found in the Data Dictionary which provides a detailed overview.
The volume of collected data depends on several parameters such as the vehicle configuration, user preferences and user behavior. This may include:
- Vehicle Configuration like subscribed services, vehicle model, vehicle platform.
- User Preferences: Activated functions in the vehicle and usage of services connected with mobile application.
- User behavior: Amount of kilometers driven with the vehicle and typical usage time per day.
Please find more details about types of data, accessibility and formats as well as volume or dimension within the Data Dictionary.
Generally, data can be generated continuously and in real-time within the vehicle. Our vehicles are capable of storing data on board or on backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands.
Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Data generated by our vehicles can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
The Volkswagen Group brands provide a wide range of related services. These services cover remote steering of vehicle function on board (e.g. open & lock the car, climate, status check of battery, range and others) and additional off board functions (e.g. locator, route planning and forwarding). Please find more information under the respective Brand website.
Different related services (such as mobile applications and in-car services) collect various types of product data depending on factors such as vehicle model, production date, configuration, country of operation and user settings. Consequently, it is not possible to specify the precise volume and collection frequency of product data generated by each related service, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related services are capable of storing data on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted.
Different related services (such as apps and in-car services) collect various types of related service data depending on factors such as vehicle model, configuration, country of operation, and user settings. Consequently, it is not possible to specify the precise volume of related service data generated by each related services, as this varies according to the specific services used and the features included. In the interest of transparency towards the user, a Data Dictionary has been developed as a central documentation tool, providing details on all types of data that are collected. This Data Dictionary provides all necessary information regarding specific data points and allows the user to understand what data the related services are generating.
Related service data is stored on the device (e.g. vehicle) or on respective backends. Backends are remote storages (servers or cloud solutions) that may be provided by third parties to the Volkswagen Group brands. Retention duration of collected data depends on the type of data and use case purpose. If the purpose has been fulfilled and there are no retention obligations, the data will generally be deleted. Data can be accessed and retrieved through the EU Data Act Portal. These are self-service platforms designed for the brands of the Volkswagen Group and operated by the Group Information Services AG to make data requests simple and efficient, with minimal manual interaction. To initiate a data request please visit the EU Data Act Portal and follow the described steps.
Data will only be processed on a legal basis in accordance with Article 6 EU General Data Protection Regulation (GDPR) and/or related privacy legislation. Likewise, the use of non-personal data is based solely on the contractual agreement with the user pursuant to Art. 4.13/4.14 DA. The represented Volkswagen Group brands may use the data depending for their own purposes, for example to provide connected services, for research and development of vehicles and services, for updates or product analysis and for developing and or providing future services. Furthermore, the brands may share data or information with third parties for agreed-upon purposes and/or legitimate interests of the Volkswagen Group brands. These purposes can encompass, but are not limited to, collaborations with technology partners to integrate advanced features, partnerships with research institutions to drive scientific advancements, and engagements with service providers to deliver seamless and efficient user experiences.
If data sharing with a third party is desired, the third party will provide a link directing to the EU Data Act Portal. From there, a simple, step-by-step process can be followed to initiate the data-sharing request. The process is quick and involves only a few clicks. For details regarding limitations and the end of sharing, please refer to section above. Data sharing can be stopped at any time within the EU Data Act Portal under the account section. Alternatively, VW GIS AG can be contacted to request the data sharing through any EU Data Act third party using the contact form on the EU Data Act Portal.
A complaint may be filed at any time under Art. 37 of the Data Act by contacting the local authorities. The responsible local authority will be designated by the respective government.
The requested data may contain trade secrets and can therefore be protected by additional measures. In that case, the user will be respectively informed.
The contract terminates automatically if the connected product is destroyed or damaged so that it can no longer generate data, or if the user is no longer the owner or contractually entitled to use the connected product and/or related services. The terms and conditions (including duration and termination) depends on the respective related services.
EU Data Act Portal: https://eu-data-act.drivesomethinggreater.com
Please find the respective information of the data holder.
Data holder:
MAN Truck & Bus SE
Dachauer Straße 667
80995 München
Tel. +49 89 1580-0
Fax +49 89 1580-1212
imprint@man.eu
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.
Pre-contractual information according to Art. 3 (2) EU Data Act for connected products
Pre-contractual information according to Art. 3 (3) EU Data Act for related services
Please find the respective information of the data holder.
Data holder:
Volkswagen Group Charging GmbH
Karl-Liebknecht-Str. 32, 10178 Berlin
Sitz der Gesellschaft:
Berlin
Registergericht AG Charlottenburg
HRB 208967 B
E-Mail: info@elli.eco
EU Data Act service provider acting on behalf of data holder:
Volkswagen Group Info Services AG
Berliner Ring 2,
38440 Wolfsburg
E-Mail: gis-support@cariad.technology
Tel.: +49 151 44649988
For any sort of communication related to the EU Data Act please contact the service provider Volkswagen Group Info Services AG.