About the EU Data Act and what solutions Volkswagen Group Info Services AG provides to certain user types
The EU Data Act (Regulation (EU) 2023/2854) is a key legislative framework that regulates the access to IoT-data across the European Union. It aims to ensure fair and transparent data sharing practices, empowering individuals and businesses to access the data generated by connected devices, including vehicles.
For more information on the EU Data Act you can follow this link:
In accordance with the EU Data Act, we uphold the principles of transparency, fairness and user control in data sharing. The legislation ensures that generated data is accessible under well-defined conditions while prioritizing security and compliance.
Key aspects of the EU Data Act include:
- User Control & Transparency: Individuals and businesses have the right to access and manage their generated data
- Fair Access & Usage: Users can request their data for themselves or share it securely with selected parties
- Data Security & Compliance: Data sharing follows strict security measures and legal safeguards
- Dispute Resolution Mechanisms: Clear procedures exist to resolve data access conflicts
Public authorities may request access to specific data under exceptional circumstances, such as emergencies or urgent public needs. These - and all other requests – will be handled in accordance with established legal frameworks to maintain compliance and data security.
The EU Data Act defines different types of users, each with specific rights and responsibilities regarding data access and management. Whether you are a private individual, a business, a third party, or a government authority, your role determines how you can interact with and utilize generated data.
A private user is a natural person who owns a connected vehicle, has a transferred contractual right or receives a related service for the use of the vehicle.
Your rights & options:
- Request your data: Obtain a copy of your historical data
- Customize data access: Select specific data points to access or share
- Authorize third-party access: Grant permission to third party services
- Manage consent: Review and modify permissions through your Brand ID portal
A business user is a company or entity that owns a connected vehicle, has a transferred contractual right or receives a related service for the use of the vehicle.
Your rights & options:
- Access comprehensive vehicle data: Obtain vehicle or service generated data of your vehicle(s)
- Share data securely: Facilitate controlled data exchange with partners and service providers
A third party is a company or entity, such as an insurance company, a service provider, or any other company / entity that is granted access to generated data upon user request.
Your rights & options:
- Request data access: Obtain data necessary for your product or service delivery (e.g. personalised insurance tariffs)
Government officials include regulatory authorities and public institutions that may request access to data in cases of exceptional need.
Your rights & options:
- Request data under exceptional circumstances: Access specific data for public safety, emergencies, or regulatory purposes
- Ensure public interest & security: Utilize data responsibly for public benefit
Here you can find a brief description of the process to access your data through the EU Data Act Portal.
Log in with your vehicle Brand ID Account.
Answer a quick form to verify your EU Data Act usership of the vehicle(s) associated to your account.
You can request readily available data to be shared with you or request the continuous delivery of specific data.
Once your request is processed and files are available, you can download them in this portal.
In case you want charging or wallbox data, or vehicle data of your MAN TGE vehicle please choose one of the options below.
This platform serves as a central tool for accessing vehicle data under the EU Data Act across participating Volkswagen Group Brands.
Providing the EU Data Act Portal on behalf of Volkswagen Group Brands:
The service is available for all EU-27 countries.
